IT service management
Optimising the IT operations with regard to energy efficiency, including by reviewing existing working processes and chosen providers.
Integrating factors like energy consumption and additional criteria into the general service design.
Defining suitable metrics for data-based steering of the approach to sustainable development (for example, key performance indicators for SLAs, OLAs and UCs).
Integrating sustainability into the approach to setting up and purchasing software, including through low-code software development and longer product life cycles.
Optimising the demand management approach to improve collaboration with the business, in order to understand its needs and support sustainable innovation in a data-based and tool-based manner.
Digital workplace
Supporting digitisation initiatives like aiming to achieve a paperless office, cutting down on work-related travel or reducing large offices.
Reducing the number of mobile telephones and laptops for professional and private use by adopting a Bring Your Own Device (BYOD) policy.
Introducing sustainable electronic devices with a focus on emissions-neutral production and recyclable packaging.
Saving resources and promoting innovation through technologies like the MS Power Platform for targeted application development or MS Teams and Whiteboard for digital collaboration.
Leveraging the digital workplace to generate a positive impact on the health and wellbeing of employees, particularly during the Covid-19 pandemic (reducing physical stress, cutting commuting times, strengthening mental health and decreasing the risk of infection).
Cloud solutions and IT infrastructure
More efficient use of resources through shared infrastructure, such as the public cloud.
Sustainable energy supply through cloud providers like Microsoft.
Using or building more intelligent data centres, for example by using ocean floor cooling.
Optimising capacity through infrastructure that switches off automatically when it is not being used or through intelligent server sharing in the private cloud.
Reducing waste generation in the life cycle of hardware.
